Privacy Policy
Effective date:
CrewOS ("we", "our", "us") provides production management tools for film and media professionals. This Privacy Policy explains how we collect, use, and share information.
1. Data We Collect
- Account Data: Name, email, optional business details.
- Authentication: Credentials (securely stored), Firebase Auth identifiers.
- Usage Data: In-app actions, subscription status, entitlement data from RevenueCat.
- Content: Jobs, call sheets, invoices, attachments (images, PDFs) you upload.
- Device Data: App version, platform, crash or error diagnostics.
2. How We Use Data
- Provide and maintain core functionality (jobs, invoices, call sheets).
- Process subscriptions and entitlements.
- Generate invoices and documents you request.
- Improve reliability, performance and security (including biometric access).
- Respond to support requests.
3. Storage & Security
Primary storage is on Google Firebase (Firestore, Storage, Auth). Sensitive credential material is stored locally via encrypted secure storage. We employ access rules and least privilege design.
4. Revenue & Purchases
We use RevenueCat to manage subscriptions. RevenueCat provides us with entitlement status; we do not receive your full payment instrument details.
5. Sharing
We do not sell personal data. We share limited data with infrastructure/processors strictly to provide the service (e.g., Firebase, RevenueCat, Apple/Google app stores) and as required by law.
6. Data Retention
We retain account data while your account is active. You may request deletion (see Account Deletion page). Some transactional or aggregated data may persist for legal or audit reasons.
7. Your Rights
You may access, correct, or delete certain data from within the app. For additional requests contact crew-os@outlook.com.
8. Children
The service is not directed to children under 16. We do not knowingly collect data from children under 16.
9. Changes
We will update this policy as needed. Material changes will be posted here with a revised effective date.
10. Contact
Email: crew-os@outlook.com